![]() However, all this advancement is not without legitimate concerns about the security of chatbots. If state-of-the-art technology is not being used to protect a system, the room for vulnerabilities becomes open, hence making it vulnerable, which can be attributed to weak coding and poor protection standards.Ĭhatbots can bring immense value to organizations by enabling the advancement of new-age digital interactions between businesses and their customers. ![]() Moreover, attackers may also threaten to expose confidential information of a critical nature. Cyberattacks of a global nature that target specific business groups have the potential to result in a permanent system lockdown and loss of access. ![]() Threats can be perceived as isolated events, for instance, DDoS attacks or Malware. When it comes to Chatbots, there are two main security concerns that every organization must keep into consideration: Threats Chatbots help automates basic tasks and streamlines the business processes while also proving to be an excellent resource for customer service purposes. Multiple industries around the globe including, Healthcare, Banking, Financial, IT and Retail, etc. ![]() The evolving business needs and advancements in messaging platforms are resulting in rapid chatbot development. Chatbots are the hottest digital technology phenomenon.
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